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OK, booted directly into OS 9; 53-minute desktop-rebuild (eek!); launched Outlook 2001 fine and found old accounts BUT not the new one I created recently. Deleted old accounts, re-created the proper new one, and BINGO, all was fine. Rebooted, worked again... Rebooted into Tiger...same...

Thanks, will try the direct-into-OS 9 routes and report back. . .

Outlook 2001 *was* running fine in Classic mode; now it "tries" to launch (ie, you see the icon for a few seconds) but then nothing else happens...never launches. Quark ( 4 & 5) both launch, but then freeze; this also is new bahavior. Tried rebuilding System 9 Desktop, but so far no...

I believe you are missing updates: the Office suite in general; and Entourage in particular. As I recall, Enotourage is up to 11.2.1

More good info! Thank you all...very much appreciated. -- tex

OK... Appreciate it...very much. Oh, wait--this has been lurking in the back of my mind but did not state it: I assume he has set himself up as Administrator with his own password .... can we change that without a new install? Sorry if that wasn't clear/assumed... --tex

makes sense...and then just monitor activity via the built-in firewall, perhaps? again, thanks .... -- tex

sbc modem: twisted pair in, built-in wireless...it's whatever's shipping these days from SBC*Yahoo DSL... thanks

no, she's a young professional--not a seasoned businesswoman who *would've* called the authorities, who I presume would then have documented what he did. I'm sorry: all I know is that she said she could tell that he had made changes to some settings--presumably beneficial--but the changes had to...

doh! didn't even think about the crime itself--have been focused on stopping the guy. Yes, she's seen evidence that he's "fixed" stuff from remote location. Actually, they're both young; she's an up-an-coming designer (graphic artist), and he's hoping she'll hire him. of course, now, she's...

Friend at home with two Tiger machines, desktop and laptop: Had a guy network them for her, but then against her wishes! he configured such that he could logon remotely. 1) can I simply re-install tiger and "start over" on the network settings? Or must I ensure he has no other "back doors"...

willing to bet it's server-side "policies"... try this: http://www.macosxhints.com/article.php?story=20050302023720578