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Thanks for the reply. :) Here's some more background info. Yes, the data is health data that should be protected. In this case, the vendor provides a service that requires them to have access to at least some of the health data. I have mixed feelings about that, as well, because of how...

Hi! I help a friend keep their Macs running in their office network. They have a Mac-mini they use as a database server and some iMacs connect to it, over the network, to access data, etc. They hired a vendor who needs access to the database on the database server machine. This vendor...

Well, I ended up deleting the user accounts I had previously restored via Time Machine on the new iMacs and re-restored them. I made sure to run backups on the old iMacs first. Things went fairly smooth and the new iMacs are now in service. :) Peace...

Hi! I'm in the process of replacing an iMac running Snow Leopard with one running Mavericks. I've already successfully restored the user account, applications, and data using a Time Machine backup stored on a Time Capsule. That process worked flawlessly. However, the original iMac has still...

Ok, I have two more questions. I did a search and found an installer for download at CNet.com: http://download.cnet.com/Apple-Mac-OS-X-Mavericks/3000-18513_4-76018588.html Could that possibly work to upgrade the system from Snow Leopard to Mavericks? Also, the person who owns the two iMacs...

Thanks for the replies and sorry it's taken me so long to respond. :) Peace...

Hi! I've got to upgrade to white, Intel-based iMacs from Snow Leopard to Mavericks. Now that Yosemite is now out, my question is: will I be able to upgrade to Mavericks instead of Yosemite? The reason for upgrading to Mavericks is some dental practice software being used hasn't be certified...

Thanks for the info. I did do a re-install of Snow Leopard on the new iMac and during that process, I was actually prompted to restore an account from the Time Machine. I tried doing that, but got stuck with the "Connecting..." issue I mentioned previously. Something I forgot to mention is...

He's basically telling you it really won't matter if you go with either the DOCSIS 2.0 modem or the DOCSIS 3.0 modem. :) Since you can get the DOCSIS 3.0 modem for less than the DOCSIS 2.0 modem, I would get the DOCSIS 3.0 modem. A DOCSIS 3.0 modem is backward compatible with DOCSIS 2.0...

Ok, I've confirmed the "Connecting..." status issue wasn't caused by anything I restored because I re-installed Snow Leopard on the new iMac and STILL can't get reliably connected to the Time Capsule from within "Migration Assistant". During one of the attempts to view the backups from within...

Ok, I've got another question about this. I used the "Migration Assistant" to restore the data from the old iMac to the new one. I found the backup of the old iMac and was able to restore user accounts, applications, and settings. While doing this, "Migration Assistant" told me it detected a...

Thanks. This is what I'm planning on doing but since you mention this, a new question has come to mind. I know what the target user name is, we'll use "tkat" for now, but I'm not sure what the exact "real name" of the user would be (e.g. "Tom Kat" in this case). Would not knowing the exact...

Great! Thanks for the info! :) Peace...

We've been using a 2TB Time Capsule to backup a handful of Macs running Leopard for close to a year now and it's been working flawlessly. One of the Macs backing up to it was a 17" G5-based iMac, which has died. So, we're going to replace it with a 20" Intel based iMac running Snow Leopard...

Thanks for the help and for the link to the video. I managed to get the optical drive replaced and the new drive is working well. :) Thanks again! Peace...

I have the SuperDrive out now and there isn't a disc or anything in it. What I've found is the disc I try to insert is bumping against a spindle of some kind. Attached are some photos (bad, I know :)). So, I'll just replace the drive. Thanks again! :) Peace...

Thanks for the reply. :) The system has been out of use for so long, the owner doesn't remember if her kid inserted some kind of disc or not. That's why I've been referring to it as an "optical disc" since I don't know what's in it. :) lol I'll do what you suggest and open it up. I just...

So, I've got a black Intel-based 13-inch MacBook, model A1181, and it appears to have a stuck disc in the optical drive. The problem is, the original hard drive in the system died and I can't install Mac OS X on the new hard drive because of the stuck optical disc. When I try to the install...

Sorry for the late response but I wanted to thank everyone who responded for the help you provided! The system owner got the video card replaced and the Mac Pro is back in operation once again. I don't know which video card was used as the replacement. Peace...

I actually got the two nVidia cards I listed above from the "Every Mac" page I posted the link to above. :) As it turns out, the system owner has decided to take the system to the Genius Bar and let them figure out what's going on. Still, assuming either of those two nVidia cards I listed...