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Thanks all for your suggestions. Actually no-one, not even the BBC itself could correctly answer the problem which turned out, in the end to be absolutely simply fixed. In fact the BBC was utterly misleading and clearly uninformed, as their response was:This is due to the fact that your system...

I cannot get the BBC Radio 4's built-in Real Player to work on any mac (old imac on Panther,. New PowerMac G5 on Tiger) and cannot get get it to play via the standalone (free) Real Player. all sorts of other programmes work on real player and the BBC's world service news works via windows media...