I'm using an iMac G5, OS 10.4.11. I cannot always connect to my dial-up service. (I have no other choice but dial-up; I'm 18 miles from the phone company office, and too far away from any DSL station.)
Sometimes, I cannot connect at all, and get "no remote server detected." Other times, I connect at 4K or 9K or 14K, speeds of no use at all. Today, I happened to connect at 28800, a blazing speed for me.
It seems to be worse on humid or rainy or snowy days, and I have had the phone company out to my house 3 times; they swear it is not their problem. (I've been swearing about it, too.) They have checked all the lines coming to my house and in my house. They have connected using a notebook PC with no problem. The last time they were here, they hooked up their meter to my computer when it was attached to the phone line, and there was obvious noise on the line, which I often hear through my phone as well. When they disconnected the computer from the phone line, the static went away. They said that the noise from my computer was interfering with the connection.
However, I have taken my computer to an Apple store two times where the technician has connected it to a dial-up service both times at 44K with no hint of noise and no trouble connecting.
I purchased the Mac extended support, which ran out a few weeks ago, so I've tried to troubleshoot it with Apple support and with my phone company internet support as well, both to no avail.
I'm befuddled and frustrated. I don't want to buy a PC! Can anyone help?
Thank you,
Monica
Sometimes, I cannot connect at all, and get "no remote server detected." Other times, I connect at 4K or 9K or 14K, speeds of no use at all. Today, I happened to connect at 28800, a blazing speed for me.
It seems to be worse on humid or rainy or snowy days, and I have had the phone company out to my house 3 times; they swear it is not their problem. (I've been swearing about it, too.) They have checked all the lines coming to my house and in my house. They have connected using a notebook PC with no problem. The last time they were here, they hooked up their meter to my computer when it was attached to the phone line, and there was obvious noise on the line, which I often hear through my phone as well. When they disconnected the computer from the phone line, the static went away. They said that the noise from my computer was interfering with the connection.
However, I have taken my computer to an Apple store two times where the technician has connected it to a dial-up service both times at 44K with no hint of noise and no trouble connecting.
I purchased the Mac extended support, which ran out a few weeks ago, so I've tried to troubleshoot it with Apple support and with my phone company internet support as well, both to no avail.
I'm befuddled and frustrated. I don't want to buy a PC! Can anyone help?
Thank you,
Monica