OK, I've tried to get an answer to this from the HP site/forum/tech support but I'm rapidly losing the will to live over there, so I wonder if anyone here has any ideas.
I have a brand new HP LJ 2420d which appeared to work perfectly via the USB connection with my G4 dp 1.25GHz, running 10.3.6. Until I started to use it to print out 'real' jobs instead of Sudoku grids.
It prints short jobs of a few pages quite happily. Anything longer than four or five pages, it stops the job after between 2 and 10 pages (error no. -536870165 on screen). If I try and simply restart the job from on-screen, it starts from the beginning and stops the job at exactly the same place. If I start the job from inside the application from the next page, it will then print to the end of the chapter, regardless of how long it is. When it stops, the printer flashes 'data received' but doesn't recognise that it has a job and won't restart it from the printer control panel. It seems to happen only when I queue jobs, but I can't be sure of that.
Since my work consists of preparing books for publication, this will drive me nuts if I can't get it sorted.
Has anyone else got the same printer is it something in the settings that I've missed? Any ideas will be received with a pathetic show of gratitude i've got a 40 chapter job to print ...
I have a brand new HP LJ 2420d which appeared to work perfectly via the USB connection with my G4 dp 1.25GHz, running 10.3.6. Until I started to use it to print out 'real' jobs instead of Sudoku grids.
It prints short jobs of a few pages quite happily. Anything longer than four or five pages, it stops the job after between 2 and 10 pages (error no. -536870165 on screen). If I try and simply restart the job from on-screen, it starts from the beginning and stops the job at exactly the same place. If I start the job from inside the application from the next page, it will then print to the end of the chapter, regardless of how long it is. When it stops, the printer flashes 'data received' but doesn't recognise that it has a job and won't restart it from the printer control panel. It seems to happen only when I queue jobs, but I can't be sure of that.
Since my work consists of preparing books for publication, this will drive me nuts if I can't get it sorted.
Has anyone else got the same printer is it something in the settings that I've missed? Any ideas will be received with a pathetic show of gratitude i've got a 40 chapter job to print ...