I just got my Powerbook G4 back from Apple; it was serviced for a flickering screen that would sometimes turn off completely. As I was trying things suggested by the AppleCare experts, my Mac somehow started not recognizing its own internal speakers. It will sometimes know when the ProTools 002r is hooked up, though ProTools always plays. The Apple service job did not fix this, though now the screen seems fine.
After hours of phone time with the folks at Apple, including a guy at Apple HQ is CA, and phone time with a tech at Digitech (ProTools), I have made no progress at all. We've deleted files, rebooted, loaded an update of ProTools, cleared the RAM, reset this, that, and everything else, and still the machine refuses to acknowledge its own speakers or headphones. The chime sounds on startup, so we know the speakers actually work. I'm using 10.4.3.
Is this the point where you simply wipe the hard drive and set it back to original factory condition? Sorry if it sounds like I'm whining, but I bought this computer because I'd always heard these were great machines. Now I'm writing this on my $700 Gateway.
Can anyone help?
After hours of phone time with the folks at Apple, including a guy at Apple HQ is CA, and phone time with a tech at Digitech (ProTools), I have made no progress at all. We've deleted files, rebooted, loaded an update of ProTools, cleared the RAM, reset this, that, and everything else, and still the machine refuses to acknowledge its own speakers or headphones. The chime sounds on startup, so we know the speakers actually work. I'm using 10.4.3.
Is this the point where you simply wipe the hard drive and set it back to original factory condition? Sorry if it sounds like I'm whining, but I bought this computer because I'd always heard these were great machines. Now I'm writing this on my $700 Gateway.
Can anyone help?