Let's see...
over the years, two imacs, two ibooks, two ipods, one airport express and one airport extreme card. All of them were brand spanking new to my eyes (even with the cling wrap protection), only they arrived in "generic industrial" packing verus the usual hyper-slick Apple package.
All have been, or are, in perfect working order except for one imac which was replaced right away by Apple. Oh yeah, and two of the computers (one imac and one ibook) arrived with double the ram indicated in the ad.
I will never shop elsewhere for an Apple product.