Barry Garsson
Barry
I installed the drivers and software for my HP 2575 All-In-One printer scanner, and it worked the first time. Now, a few days later, when I bring up the HP Scan Pro, I get the following message:
"Sorry, scanner could not be initialized.
(Scanner not found.)"
Now, the printer prints just fine, so there is a solid USB hardware connection in place - and the scanner worked the first time around. When it didn't (on the 2nd use), I deleted the program, and downloaded another install file, and it worked OK again. Now, I tried that a third time and it just won't connect. Period.
I don't even know where to start looking to troubleshoot. I suspect there is something about the USB connection that the Mac "doesn't like." I had a similar problem inside Parallels as I could not get Windows (inside Parallels) XP to "see" the printer - after installing Bonjour (from Apple) the problem was solved.
Except that is specifically for a Windows OS (Bonjour is an EXE file) and the problem here is in the Mac.
Gee, what's wrong? I need help.
Barry
"Sorry, scanner could not be initialized.
(Scanner not found.)"
Now, the printer prints just fine, so there is a solid USB hardware connection in place - and the scanner worked the first time around. When it didn't (on the 2nd use), I deleted the program, and downloaded another install file, and it worked OK again. Now, I tried that a third time and it just won't connect. Period.
I don't even know where to start looking to troubleshoot. I suspect there is something about the USB connection that the Mac "doesn't like." I had a similar problem inside Parallels as I could not get Windows (inside Parallels) XP to "see" the printer - after installing Bonjour (from Apple) the problem was solved.
Except that is specifically for a Windows OS (Bonjour is an EXE file) and the problem here is in the Mac.
Gee, what's wrong? I need help.
Barry