Dial-up Disconnections

D

dennis

Registered
A friend of mine is having problems with continual dial-up disconnections on her aged imac (revision b model) using OS 9.2 and Internet Explorer 5.

The line has been tested and is fine but when loading pages it often hesitates then disconnects!

I have told her to rebuild the desk-top and empty Explorer's cache and history but can't think of anything else that could be wrong?

Any suggestions would be appreciated.
(with only a 4 gig drive and limited ram OS X is not really an option for this classic imac!)
 
What ISP is your friend using? It could be a corrupt file for Remote Access or the dial up program she is using. Trash the preference file of it, restart the computer, reset the settings and give it a try.
 
Cheryl said:
What ISP is your friend using? It could be a corrupt file for Remote Access or the dial up program she is using. Trash the preference file of it, restart the computer, reset the settings and give it a try.
Click to expand...

The ISP she is using is Freeserve which is just a straight dial-up through remote access. Freeserve is working fine the problem is definately on her side, will try and locate the preferences and trash them as you suggest. Thanks for your help.
Dennis.
 
Make sure she sets the remote access to alert her after 60 minutes or longer. It is probably set to a low number.
 
You must log in or register to reply here.
Back
Top