Hi! Font Book continues to bewilder me. I've had difficulty with Font Book before, usually because I've added a font that has been corrupted through downloading. But today takes me over the edge! I have had issues previously with the Helvetica Neue collection and have found that my Adobe font collection functions correctly as opposed to True Type. This past week, one of my clients supplied me with an OpenType version since he has a Gateway and does not want me to send him outlined type versions of the file. (I think he is planning to reuse my work and doesn't want to pay for it...) FontBook couldn't view the OpenType, it was as if it were not in the font folder. So I threw the files away. The file I had been working on opened without a problem and I notified him that there was an issue with the Opentype font he had supplied.
When opening the file today, I got the typical font substitution alert telling me that Helvetica Neue was not installed. I checked FontBook and it was not there. I went to the font folder and I could see that it was still there, I double-clicked and opened the preview and was able to view it but when clicking to install the font, I was returned to the top of my font list. I tried to reinstall it from FontBook, clicked the plus and navigated to my font folder. When I opened the Helvetica Neue file from there all the various Neue fonts were "grayed out" except the basic font. I selected it, clicked open and again was taken back to the top of my font list. I've been working on trying to open this all day and make it functional, I've even tried installing an archived file I have in hopes that Font Book would recognize it, NO LUCK!!!!!
Can anyone please help???
When opening the file today, I got the typical font substitution alert telling me that Helvetica Neue was not installed. I checked FontBook and it was not there. I went to the font folder and I could see that it was still there, I double-clicked and opened the preview and was able to view it but when clicking to install the font, I was returned to the top of my font list. I tried to reinstall it from FontBook, clicked the plus and navigated to my font folder. When I opened the Helvetica Neue file from there all the various Neue fonts were "grayed out" except the basic font. I selected it, clicked open and again was taken back to the top of my font list. I've been working on trying to open this all day and make it functional, I've even tried installing an archived file I have in hopes that Font Book would recognize it, NO LUCK!!!!!
Can anyone please help???