I have a G4 ibook, 933Mhz. I have OSX 10.4.10. I hope the following is not too much information:
I was working on a Word doc. I was connected to the internet. Word froze, and I could not force quit. I turned it off using the power button, then started up again. At startup, I got the chime and a blue screen, but no spinning wheel. I repeated the process and it stopped at the Apple logo.
I found a 10.4 install disk and tried disk repair utilities. I tried verifying and got "checking HFS plus volume, checking extents overflow file, and checking catalog file." then, in red, it said "keys out of order," and "The volume Mac HD needs to be repaired."
When I chose repair, I got the message: "Error: the underlying task reported failure on exit." I clicked repair again, and got this message: "repairing disk failed with error. Could not unmount disk.
So I decided to reinstall. When I got to "Select Destination Disk" the hard drive was listed, and it listed it as having 93 GB, with 79GB free. It had the message that "some volumes are unavailable until the installer has finished processing." It processed for over 45 minutes before allowing me to select the hard drive. I chose the hard drive and clicked install, but the install failed-I forget the message. It suggested I try again by clicking restart. I did, but it showed no disks to choose from.
I started over, attempting disk repair again. After a 30 minute wait, it listed the hard drive. I attempted repair, and it ended with these messages: the volumbe Mac HD could not be repaired. Error: The underlying task reported failure on exit. 1 HFS volume checked. 1 volume could not be repaired because of an error. Repair attempted on 1 volume. 1 volume could not be repaired.
One more trip back to install, and it never offers a volume to choose to install on.
It is probably clear that I have limited diagnostic skills when it comes to this. Is this a hard-drive failure? Could it be anything else? I don't mind replacing the hard drive, if that's what it is.
Thanks for your time.
David
I was working on a Word doc. I was connected to the internet. Word froze, and I could not force quit. I turned it off using the power button, then started up again. At startup, I got the chime and a blue screen, but no spinning wheel. I repeated the process and it stopped at the Apple logo.
I found a 10.4 install disk and tried disk repair utilities. I tried verifying and got "checking HFS plus volume, checking extents overflow file, and checking catalog file." then, in red, it said "keys out of order," and "The volume Mac HD needs to be repaired."
When I chose repair, I got the message: "Error: the underlying task reported failure on exit." I clicked repair again, and got this message: "repairing disk failed with error. Could not unmount disk.
So I decided to reinstall. When I got to "Select Destination Disk" the hard drive was listed, and it listed it as having 93 GB, with 79GB free. It had the message that "some volumes are unavailable until the installer has finished processing." It processed for over 45 minutes before allowing me to select the hard drive. I chose the hard drive and clicked install, but the install failed-I forget the message. It suggested I try again by clicking restart. I did, but it showed no disks to choose from.
I started over, attempting disk repair again. After a 30 minute wait, it listed the hard drive. I attempted repair, and it ended with these messages: the volumbe Mac HD could not be repaired. Error: The underlying task reported failure on exit. 1 HFS volume checked. 1 volume could not be repaired because of an error. Repair attempted on 1 volume. 1 volume could not be repaired.
One more trip back to install, and it never offers a volume to choose to install on.
It is probably clear that I have limited diagnostic skills when it comes to this. Is this a hard-drive failure? Could it be anything else? I don't mind replacing the hard drive, if that's what it is.
Thanks for your time.
David