Help! We have a White (Snow) iMac running both 9.2.1 and X-my problem is with the 9.2.1 side-I never use X on this machine.
I was doing an update on a web-based program today and when I went to reboot, it would not boot up again. I get a folder which flashes back and forth between a question mark and a happy face. (I know this is bad) It will not boot from a disk and I cannot get any keyboard shortcuts to work.
I desperately need files that are on this computer. Does anyone have any ideas how I could get it to boot one more time so I could save them to a flash drive? We live in a very rural area...the closest experienced Mac tech would be at least 3 hours away and my boss really doesn't want to pay to send it to a tech anyway (that's why they have me, she says. ha)
Thank you!
I was doing an update on a web-based program today and when I went to reboot, it would not boot up again. I get a folder which flashes back and forth between a question mark and a happy face. (I know this is bad) It will not boot from a disk and I cannot get any keyboard shortcuts to work.
I desperately need files that are on this computer. Does anyone have any ideas how I could get it to boot one more time so I could save them to a flash drive? We live in a very rural area...the closest experienced Mac tech would be at least 3 hours away and my boss really doesn't want to pay to send it to a tech anyway (that's why they have me, she says. ha)
Thank you!