octane
I have issues, OK!
Does this sound anything like the average work day for anyone else here, other than me? If so, feel free to tack on your own common, recurring nightmare client conundrums:
I love it .. but...
You spend a week working on a design. You put it to the client and then they call you back: "Yeah, I really love this design. But can we change everything from green to blue and make the round buttons square?"
Clearly they either don't like the design or they don't know what they want. Pick one...
The moon on a stick
The client calls: "Yeah, I'd like to double the size of the web site. I want everything database-driven with a FLash front end, all linking and synching with our back end. We want all of this a month earlier than planned and 2 grand cheaper than you originally quoted."
Red alert / green alert
The client calls: "This is a screamer! need this doing before close of play today. I'll send you the stuff you need."
The 'stuff you need' doesn't arrive.
Over the course of the following week you call, leave voice mail and send half a dozen emails. No reply.
Friday, 5.55pm at the end of the following week: "This really needs doing. I'm sending the stuff through as we speak..."
Sure enough, there is the 'stuff' right there in your in-box.
The client asks: "Can you sort this for before first thing tomorrow morning?"
You reply with hesitant / confused tone: "Err .. well, no. This isn't what we agreed."
"I know", client replies.
"But this is five times the amount of work we agreed to!" You whimper.
"Not a problem, is it?"
You don't know whether he's having you on or he's deadly serious. Further more, you don't know whether to laugh, cry or be sick .. or a combination of all three...
I love it .. but...
You spend a week working on a design. You put it to the client and then they call you back: "Yeah, I really love this design. But can we change everything from green to blue and make the round buttons square?"
Clearly they either don't like the design or they don't know what they want. Pick one...
The moon on a stick
The client calls: "Yeah, I'd like to double the size of the web site. I want everything database-driven with a FLash front end, all linking and synching with our back end. We want all of this a month earlier than planned and 2 grand cheaper than you originally quoted."
Red alert / green alert
The client calls: "This is a screamer! need this doing before close of play today. I'll send you the stuff you need."
The 'stuff you need' doesn't arrive.
Over the course of the following week you call, leave voice mail and send half a dozen emails. No reply.
Friday, 5.55pm at the end of the following week: "This really needs doing. I'm sending the stuff through as we speak..."
Sure enough, there is the 'stuff' right there in your in-box.
The client asks: "Can you sort this for before first thing tomorrow morning?"
You reply with hesitant / confused tone: "Err .. well, no. This isn't what we agreed."
"I know", client replies.
"But this is five times the amount of work we agreed to!" You whimper.
"Not a problem, is it?"
You don't know whether he's having you on or he's deadly serious. Further more, you don't know whether to laugh, cry or be sick .. or a combination of all three...