This is an e-mail i sent to the blizzard support team. maybe you guys can help me find some answers.
Quote:
I just bought a MacBooK Pro no more than 2 weeks ago. It has all the most recent versions of Mac OSX etc. and has a high quality ATI graphics card and 1GB of memory.
When I attempted to install WC3 onto it, I click on the 'Warcraft III' icon that popped up and hit 'Install'. Everything seemed to work fine up until it finished installing when I tried to play the game. I clicked on the icon that was inserted onto my desktop to play the game and the screen went blank. Shortly thereafter (meaning no more than 2 seconds) it flashed back to my main user interface with a message saying "Warcraft III unexpectedly quit, would you like to report this error?" and so on and so forth. I even tried installing the expansion "Frozen Throne" with the same 'corruspted' files on my hard drive and the same thing happened.
I then looked at your troubleshooters and support guides... nothing seemed to help. I did read something, though, that you were looking further into some unknown crashes on OSX. None of the crashes you decribed, however, seemed similar to my circumstance. I am wondering if you know any reasons why this is occurring on my brand new operating system, as i feel that it shouldn't be happening. Please e-mail back.
-Wondering Customer
endQuote
Please also note that the CD installed WC3 ad frozen throne perfectly onto my PC. Thanks a LOT for any help on this issue.
i should also say that on the support page, I tried something that instructed me to delete the WC3 PREFERENCE folder in the 'Library' section on my computer. When i did, I noticed that the WC3 folder did not exist, even with WC3 installed onto my computer. I'm not sure if this is or is not relevant, though.
Quote:
I just bought a MacBooK Pro no more than 2 weeks ago. It has all the most recent versions of Mac OSX etc. and has a high quality ATI graphics card and 1GB of memory.
When I attempted to install WC3 onto it, I click on the 'Warcraft III' icon that popped up and hit 'Install'. Everything seemed to work fine up until it finished installing when I tried to play the game. I clicked on the icon that was inserted onto my desktop to play the game and the screen went blank. Shortly thereafter (meaning no more than 2 seconds) it flashed back to my main user interface with a message saying "Warcraft III unexpectedly quit, would you like to report this error?" and so on and so forth. I even tried installing the expansion "Frozen Throne" with the same 'corruspted' files on my hard drive and the same thing happened.
I then looked at your troubleshooters and support guides... nothing seemed to help. I did read something, though, that you were looking further into some unknown crashes on OSX. None of the crashes you decribed, however, seemed similar to my circumstance. I am wondering if you know any reasons why this is occurring on my brand new operating system, as i feel that it shouldn't be happening. Please e-mail back.
-Wondering Customer
endQuote
Please also note that the CD installed WC3 ad frozen throne perfectly onto my PC. Thanks a LOT for any help on this issue.
i should also say that on the support page, I tried something that instructed me to delete the WC3 PREFERENCE folder in the 'Library' section on my computer. When i did, I noticed that the WC3 folder did not exist, even with WC3 installed onto my computer. I'm not sure if this is or is not relevant, though.