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Hi Jean Yes I have seen preview show this before, basically your guess is correct, you are at the limit of what preview can display regarding the gradients and some other features that Indesign outputs. I would recommend sticking with Reader or Pro to view/proof pdf's, also make sure that the...

Hi I too am fighting Apple mail signature 'issues', I have found the best method is listed here- http://allforces.com/2006/04/14/css-signatures/ This provides the best means of customizing and achieving compatibility across all mail clients. Ed

Hi Can you please make a new user in the accounts system preference, call it test or whatever is easy for you. Login to new user and launch any of the 3 apps listed and see if you can do a save as. Let us know how it goes? Your mac already has a print spooler built in, when you create a printer...

Hi Phil Do the Canon printers have a network port? Can you assign network info into the builtin RIP of the printers? You do not need a server to do this, if the printers can broadcast themselves on your IP subnet via your existing switch. If they do not have network ability then you will have...

Hi Can you try move this folder/file to your desktop, this will backup your current calendars- /Users/yourusername/Library/Application support/Calendars /Users/yourusername/Library/Preferences/com.apple.iCal.plist Then launch iCal, this will reset iCal to its default state, does the app work OK...

Sorry, are you using safari or firefox browsers to login to yahoo mail or are you using the built in Apple mail client or the MS Entourage one. Ed

Hi Mark Best to do it via firewire connection. Cool, let me know once your data is safe Ed

Hi Kim I have had similar issues, it may be the iPhone opening a connection to Mail server and locking out Mail in the process, I have seen this happen on many clients setup and its very frustrating. Try disable the iPhone mail for a while and see if it makes a difference. If you click on the...

Hi Mark Yes you can access the trash via terminal app when the mac is mounted over firewire, are you comfortable with doing this in terminal? And yes please perform a full backup before doing anything. Let me know when you are ready and I will talk you through it, we will need to place it back...

Hi I had this problem too with some ringtones, the only way for me to fix it was to use garageband to trim the audio file, then share ringtone with itunes and they showed up and worked fine. This is in iLife 09 Ed

Hi Try copy the COD patch application to your desktop and run it from there. DMG are generally read only and have to be converted to become read/write. The system profiler app should work from another Mac as long as both mac's are at the same system/patch version. Or you can open terminal and...

Hi What are your system prefs set to do when blank DVD is inserted? Go to Apple menu-System Prefs-CDs & DVDs-When you insert a blank DVD. Try change that option. How are the windows CD burned? Do you know if the session has been finalized on the PC? This may cause the CD not to mount on your Mac. Ed

Hi Im not sure on the direct import, never tried that before. I have always exported from Palm desktop to file, then imported into required app. Can you try the export? What app are you using for email etc on your Mac? Ed

Ok, so are you using the browser yahoo mail client or one on your mac?

Hi Can you copy the file locally, I mean duplicate it on your mac? Also open the console app in your Utility folder and watch the messages in console.log or system.log when the copy error occurs. There may be a reference to the disk number and what is happening (IO error or such) Let us know if...

Hi Ajay There does not seem to be any info around relating to Applescript install of printers, I did find this though- http://www.macosxhints.com/article.php?story=20061203221317612 Does this help? Ed

Hi CS3 when installed copies various files to a number of areas on your hard drive so when you copy the apps back they will be missing essential files to operate. Ideally you should get hold of the install disks and re-install, can you borrow some from someone? Or contact Adobe to get...

Hi Try holding down command-option-p-r keys when it does startup and keep holding for 3 chimes, if it will do that. This zaps the PRAM. Ed

Hi Chiasso Entourage does work better with Exchange than Mail, more features are available, but IMHO Entourage is rubbish. Mail should work just fine if configured correctly. Your IT guy should be able to help you with config of Mail to send and receive properly. It depends on the network...

Hi Do you mean the Yahoo Xtra webmail interface? If yes then i have just tested mine and I think that the emails need to be in your contacts before it auto fill works, if you dont auto add to contacts then it wont remember the email address you sent. Ed